Meet our Team

Upper James Toyota has been serving the communities of Hamilton, Ancaster and Binbrook for over 40 years.

We are a family owned and operated business and we take great pride in providing a high level of customer service each time you choose to visit us in person, online or by phone. Our experienced and knowledgeable team is here to serve you, whether you are in the market for a new or used car, interested in selling your car, or looking to service or purchase parts for your vehicle.

We proudly support various community partners through sponsorships such as the Hamilton Arts Awards, the Hamilton Philharmonic Orchestra and Habitat for Humanity and many others.

Ilya  Pinassi
Ilya Pinassi
President

I’ve been a mason’s apprentice, high school teacher and even held a corporate position Toyota Motors Sales USA. I joined my family’s business in 2004 and feel honoured to be a part of the lives of the families I work with every day and the clients I serve. My favorite part of my career is making the purchase or servicing of someone’s vehicle easy and more enjoyable. I live in Hamilton with my wife and son who love joining me at TiCats games or for Artcrawl. I occasionally find the time to play some basketball, although this is getting more difficult as I am active in the community through personal outreach and the corporate work we do. I believe in supporting the community which supports us. Thank you Hamilton.

Watch full video here.

I’ve been a mason’s apprentice, high school teacher and even held a corporate position Toyota Motors Sales USA. I joined my family’s business in 2004 and feel honoured to be a part of the lives of the families I work with every day and the clients I serve. My favorite part of my career is making the purchase or servicing of someone’s vehicl...Read MoreRead Less

Don  Desaulniers
Don Desaulniers
Chief Financial Officer

Gu-Sang (Goose) Park
Gu-Sang (Goose) Park
Used Vehicle Sales Manager

Gu-Sang, also know as "Goose", has recently joined our team at Upper James Toyota. Goose has been working in the Retail Automotive Business for over 20 years and enjoys every moment he spends with the team and our Guests that come in to the show room. Goose grew up in Barrie Ontario, but now resides in Greater Hamilton Area this his wife and three young children. Gu-Sang, also know as "Goose", has recently joined our team at Upper James Toyota. Goose has been working in the Retail Automotive Business for over 20 years and enjoys every moment he spends with the team and our Guests that come in to the show room. Goose grew up in Barrie Ontario, but now resides in Greater Hamilton Area this his wife and three ...Read MoreRead Less

Mustafa Mohsini
Mustafa Mohsini
Assistant Sales Manager

Since 2001 I have been a proud member of PARKWAY MOTORS GROUP HAMILTON as a Master/Hybrid Toyota technician. It is a great honor to work with the Pinassi family and not to forget working with some of the best associates around. I am now at Upper James Toyota offering my knowledge and expertise to make your vehicle purchase decision much easier.

Natasha Veinotte
Natasha Veinotte
Assistant Sales Manager

I started with Parkway Motors in April of 2014. Starting as a receptionist, working my way through various job titles on the sales floor, I am now a proud member of the Upper James Toyota team as the Assistant Sales Manager. Fun fact: I have worked at all three dealerships within the Parkway Motors Group! In my spare time, I enjoy home renovations and DIY projects, hiking with my two German Shepherds (yes, TWO!), or taking trips with my husband. I started with Parkway Motors in April of 2014. Starting as a receptionist, working my way through various job titles on the sales floor, I am now a proud member of the Upper James Toyota team as the Assistant Sales Manager. Fun fact: I have worked at all three dealerships within the Parkway Motors Group! In my spare time, I enjoy home renovations ...Read MoreRead Less

Joe  Lima
Joe Lima
Sales and Leasing Specialist

I've been a part of the Upper James Toyota for over 16 years and I have been a proud Hamilton resident for over 40 years. In my spare time, you can find me riding my mountain bike or in a pick up game of basketball. I'm currently restoring a 1991 Toyota MR2 with my son. After many happy years spent here, I enjoy the simplicity of chatting with my long time clients who stop in for service, or just to say hi.

Watch full video here.

I've been a part of the Upper James Toyota for over 16 years and I have been a proud Hamilton resident for over 40 years. In my spare time, you can find me riding my mountain bike or in a pick up game of basketball. I'm currently restoring a 1991 Toyota MR2 with my son. After many happy years spent here, I enjoy the simplicity of chatting with my l...Read MoreRead Less

Mitch  Sherman
Mitch Sherman
Sales and Leasing Specialist

I am a third generation born and raised Hamiltonian and have spent most of my working life in one of Hamilton's oldest landmark businesses: Jerry's Man Shop. Being a part of this almost 100 year old family business, I learned that customer satisfaction, integrity, teamwork and community service was the fabric of our success. This made my transition to Upper James Toyota easy; as I have found the same to be true here. I have always believed that Hamilton is a vibrant city with a real sense of community. After just eight years at UJT, it's already common for me to see my customers engaged in activities around the city. It's been a pleasure to be a part of the team here; where community service and customer satisfaction is of the highest priority.

Watch full video here.

I am a third generation born and raised Hamiltonian and have spent most of my working life in one of Hamilton's oldest landmark businesses: Jerry's Man Shop. Being a part of this almost 100 year old family business, I learned that customer satisfaction, integrity, teamwork and community service was the fabric of our success. This made my transition...Read MoreRead Less

Anthony Tee
Anthony Tee
Sales and Leasing Specialist

With an unwavering commitment to my clients and a heart full of family values, my journey into the world of sales began at the age of 12 in Malaysia, where I sold travel tickets – a seed that grew into my passion for delivering exceptional service. I'm energetic and ever-enthusiastic, and I enjoy every challenge I encounter. When I'm not delighting customers at the dealership, you'll likely find me exploring the globe, ticking off destinations like Japan, Korea, Thailand, Croatia, and Las Vegas from my extensive travel list. Off the sales floor, I proudly wear my allegiance to Manchester United.With an unwavering commitment to my clients and a heart full of family values, my journey into the world of sales began at the age of 12 in Malaysia, where I sold travel tickets – a seed that grew into my passion for delivering exceptional service. I'm energetic and ever-enthusiastic, and I enjoy every challenge I encounter. When I'm not delighti...Read MoreRead Less

John Buchanan
John Buchanan
Sales and Leasing Specialist

Hi, my name is John Buchanan, Sales and Leasing Specialist at Upper James Toyota. I graduated from Westdale High School in Hamilton, and have not only sold cars for the last 7 years at Upper James but also for 2 years in the United States in Georgia. When I returned home I was very fortunate to be able to join the dynamic team at Upper James Toyota. I believe in the Toyota product due to its reliability, safety, fuel efficiency and lowest maintenance cost over any other automotive manufacturer. I find it important to make all my customers feel comfortable with me and the vehicle they are purchasing. I will ensure the customer knows how all the features of their vehicle operate and make myself available at any time with any questions or concerns they have. I have built a successful career with this philosophy and have customers that will just drop in to say hi without any questions just to let me know how much they are enjoying their Toyota. I look forward to meeting you and helping you with the purchase of your next Toyota vehicle.

Watch full video here.

Hi, my name is John Buchanan, Sales and Leasing Specialist at Upper James Toyota. I graduated from Westdale High School in Hamilton, and have not only sold cars for the last 7 years at Upper James but also for 2 years in the United States in Georgia. When I returned home I was very fortunate to be able to join the dynamic team at Upper James Toyota...Read MoreRead Less

Garnet Walter
Garnet Walter
Sales and Leasing Specialist

I am very proud to have been selling the Toyota brand since 2014. I have been in the auto industry since 2010, and prior to that I spent 20 years in the golf business, including 10 years as a golf professional. I love working with people, and my mission is to provide you with an exceptional, fun, low pressure purchase experience. The experience does not end when you drive off the lot, as I am here to assist you with all of your auto needs. I look forward to assisting you, and your family with a fun, and satisfying purchase experience. I realize that you have many options available to you, and I greatly appreciate the opportunity to be of assistance to you and your family.I am very proud to have been selling the Toyota brand since 2014. I have been in the auto industry since 2010, and prior to that I spent 20 years in the golf business, including 10 years as a golf professional. I love working with people, and my mission is to provide you with an exceptional, fun, low pressure purchase experience. The experience ...Read MoreRead Less

Aidan Bantleman
Aidan Bantleman
Sales and Leasing Specialist

Originally a Burlington kid, life led me to embrace the charm of Stoney Creek, which I now call home. When I'm not busy working in the automotive industry (which I genuinely enjoy!), you can catch me doing two things I'm super passionate about. First off, I'm an avid golfer, and there's something about the green fairways. I also fulfilled my dream of becoming a pilot, thanks to my days off, where I take to the skies and bask in the freedom of flight. My love for cars is undeniable – a true car nerd here, and I proudly wear that badge! Oh, and did I mention, I'm a total social butterfly? I genuinely cherish the connections I make with people, and striking up conversations with new faces is second nature to me.Originally a Burlington kid, life led me to embrace the charm of Stoney Creek, which I now call home. When I'm not busy working in the automotive industry (which I genuinely enjoy!), you can catch me doing two things I'm super passionate about. First off, I'm an avid golfer, and there's something about the green fairways. I also fulfilled my dream ...Read MoreRead Less

Rick  Neufeld
Rick Neufeld
Sales and Leasing Specialist

It all started for me in the late 90's where I was employed at a local gas station. Filling up gas tanks and changing oil/tires got me into this industry and lead me to my profession. Having held various positions throughout the last 25+ years, I can honestly say that I enjoy what I do and the environment I'm in. When I'm not at the dealership, I'm busy at home reigning in my two "deliquent" boys who take great pride in finding creative ways of turning my hair gray. I've spend the last 10 years with the Parkway Motor Group and am looking forward to continuing my career here, serving the greater Hamilton and surrounding areas.It all started for me in the late 90's where I was employed at a local gas station. Filling up gas tanks and changing oil/tires got me into this industry and lead me to my profession. Having held various positions throughout the last 25+ years, I can honestly say that I enjoy what I do and the environment I'm in. When I'm not at the dealership, I'm...Read MoreRead Less

 Mopithan  Uthayaseelan
Mopithan Uthayaseelan
Sales & Leasing Specialist

I recently embarked on a new journey at Toyota, bringing my dedication and enthusiasm to the team. With over two years of experience in the industry, I'm committed to providing top-notch service and what I love most about my job is the opportunity to build strong relationships with customers and ensure their satisfaction with our service. Outside of work, you'll find me spending quality time with my family and beloved Shih Tzu, Oscar. During my leisure time, I'm an avid gamer, indulging in FIFA, racing games, and curating my Hot Wheels collection. Also, I'm a die-hard fan of STAR WARS, and my favorite sport is football (soccer). VIVA BARCA!!!I recently embarked on a new journey at Toyota, bringing my dedication and enthusiasm to the team. With over two years of experience in the industry, I'm committed to providing top-notch service and what I love most about my job is the opportunity to build strong relationships with customers and ensure their satisfaction with our service. Outside o...Read MoreRead Less

Christina  Sombounkhanh
Christina Sombounkhanh
Delivery Specialist

I joined the Upper James Toyota family in September 2023 and I've been in the automotive industry for a solid 8 years. My absolute favourite part of the job is handing over brand new vehicles to our excited customers and helping them get acquainted with their new ride. When I'm not at work, my world revolves around my family. I'm a proud parent to 5 wonderful kids and 2 mischievous cats, Loki and Mr. Sniffles. In my downtime, you'll find me at the gym, getting my sweat on with HIIT and Zumba classes. When it comes to music – I groove to anything from the 80's, indie tracks, to 90's grunge and rock. Lastly, one of my most memorable moments was swimming with stingrays in Grand Cayman!I joined the Upper James Toyota family in September 2023 and I've been in the automotive industry for a solid 8 years. My absolute favourite part of the job is handing over brand new vehicles to our excited customers and helping them get acquainted with their new ride. When I'm not at work, my world revolves around my family. I'm a proud parent to ...Read MoreRead Less

Chrisann Hinds
Chrisann Hinds
Sales & Inventory Administrator

Main contact for Dealer Trade requests. I was born and raised in St. Mary Jamaica, I moved to Canada in 2016 in hopes to capitalize on the various opportunities Canada has to offer. I attended and graduated from Mohawk College in May of 2022 and started working at Upper James Toyota in June. I thoroughly enjoy being an overall organized person and finding different ways to work smarter and more efficiently. Main contact for Dealer Trade requests. I was born and raised in St. Mary Jamaica, I moved to Canada in 2016 in hopes to capitalize on the various opportunities Canada has to offer. I attended and graduated from Mohawk College in May of 2022 and started working at Upper James Toyota in June. I thoroughly enjoy being an overall organized person a...Read MoreRead Less

Kaley  Wickman
Kaley Wickman
Fleet Specialist

I have worked in many different aspects of the automotive industry for the past 15 years. After the completion of my Operations Management degree overseas, I joined the Parkway Motors team and have enjoyed working in our Leasing Department, Financial Services Department and most recently, the Fleet Department. I take pride in my work, the people I get to work with and the clients that I serve. In my down time, I enjoy spending time skiiing, swimming and staying active with my husband and 3 children.I have worked in many different aspects of the automotive industry for the past 15 years. After the completion of my Operations Management degree overseas, I joined the Parkway Motors team and have enjoyed working in our Leasing Department, Financial Services Department and most recently, the Fleet Department. I take pride in my work, the people I ...Read MoreRead Less

Matthew Sargent
Matthew Sargent
Lot Attendant

  • No contact details at this time
Mike  Park
Mike Park
Fixed Operations Manager

For over 25 years I have enjoyed a challenging and rewarding automotive career. I began my adventure as a Service Advisor with a small team in Oakville, where I was promoted to Service Manager. I had the pleasure of being a part of that growing business and was able to grow that team from just six staff to thirteen over ten years. During this time I was promoted to Fixed Operations Manager and oversaw both the Service and Parts departments. In 2001, I was looking for a change and found myself at Upper James Toyota, where I immediately knew I wanted to be part of this family business. Not without it's challenges; shortly after starting, we faced a large renovation. This was startling as a new employee, but not only did we get through it, we excelled through the whole renovation period. This was when I knew I was in the right place. In the last 15 years, I have worked with some of the best Technicians and Service Advisors around. The pleasure has been all mine.

Watch full video here.

For over 25 years I have enjoyed a challenging and rewarding automotive career. I began my adventure as a Service Advisor with a small team in Oakville, where I was promoted to Service Manager. I had the pleasure of being a part of that growing business and was able to grow that team from just six staff to thirteen over ten years. During this time ...Read MoreRead Less

Michael Drumonde
Michael Drumonde
Assistant Service Manager

I've proudly been a part of the Upper James Toyota team for just over 3 years, currently serving as the Assistant Service Manager. What makes my job truly enjoyable is collaborating with our fantastic team, aiding my colleagues, and ensuring our clients' vehicles stay in top-notch condition. My journey in the automotive industry spans 16 years in various roles. On the personal front, I'm happily married with two young daughters who light up my life. In my downtime, you'll find me immersed in music or whipping up something delicious in the kitchen. I have a diverse taste in music, appreciate good tunes regardless of the genre. Ask me what my favourite song is today, and it might change tomorrow! Malaga, Spain, holds a special place in my heart as a favourite travel spot, and the most recent movie that I enjoyed was "Trolls 3." When it comes to literature, David Baldacci is a preferred author. My most cherished moments include meeting my wife for the first time and the incredible experience of witnessing the birth of my children.I've proudly been a part of the Upper James Toyota team for just over 3 years, currently serving as the Assistant Service Manager. What makes my job truly enjoyable is collaborating with our fantastic team, aiding my colleagues, and ensuring our clients' vehicles stay in top-notch condition. My journey in the automotive industry spans 16 years in v...Read MoreRead Less

Natalie  Martin
Natalie Martin
Service Advisor

I have spent almost 3 of my 20 years in the auto industry at Upper James Toyota. It’s a privilege to work in an environment that is focused on respect and professionalism. As a Service Advisor, I find pleasure in ensuring the quality of service that builds a relationship with our customers based on loyalty and trust.

Nick  Stathakos
Nick Stathakos
Toyota Master Hybrid Technician/Shop Supervisor



Watch full video here.

Terry  Brown
Terry Brown
Toyota Master Hybrid Technician

  • No contact details at this time
Jeff  Urquhart
Jeff Urquhart
Toyota Master Hybrid Technician

  • No contact details at this time
Mike  Miller
Mike Miller
Toyota Pro Hybrid Technician

  • No contact details at this time
Scott Mitchell
Scott Mitchell
Toyota Pro Hybrid Technician

  • No contact details at this time
Jonathon  Hayman
Jonathon Hayman
Toyota Technician

  • No contact details at this time
Steve Lamain
Steve Lamain
Toyota Technician

  • No contact details at this time
Parbjot  Khela
Parbjot Khela
Apprentice Technician

  • No contact details at this time
Joseph  Rizzo
Joseph Rizzo
Apprentice Technician

  • No contact details at this time
Milankumar  Talavia
Milankumar Talavia
Apprentice Technician

  • No contact details at this time
Smith Patel
Smith Patel
Apprentice Technician

  • No contact details at this time
Daksh Patel
Daksh Patel
Apprentice Technician

  • No contact details at this time
Ranminder Jutley
Ranminder Jutley
Apprentice Technician

  • No contact details at this time
Scott  Bousfield
Scott Bousfield
Service Detailer

  • No contact details at this time
Veronica  Orsi
Veronica Orsi
Service Detailer

  • No contact details at this time
Tyler Bryan
Tyler Bryan
Parts Manager

I'm fairly new to the Toyota team, having joined in May 2023. The best part of my job is the opportunity to work alongside an incredible staff and give back to our community. I've actually been in the industry for nearly 15 years, and it's been an amazing journey. At home, my furry companion is a lovely Yorkie named Daisy, who's been with me for almost 15 years. In my downtime, you'll often find me glued to the TV, watching various sports or hitting the ice for a bit of hockey action. Hockey has always been my true love when it comes to sports, and I'm a dedicated fan through and through. So, whether it's work, play, or cheering on my favourite team, I'm always thrilled to be part of the action. And when it comes to music, I'm all about the classics, especially from the 90s and 2000s. I'm fairly new to the Toyota team, having joined in May 2023. The best part of my job is the opportunity to work alongside an incredible staff and give back to our community. I've actually been in the industry for nearly 15 years, and it's been an amazing journey. At home, my furry companion is a lovely Yorkie named Daisy, who's been with me for al...Read MoreRead Less

Nathan  Purchase
Nathan Purchase
Parts Specialist

Kevin  Silveira
Kevin Silveira
Parts Specialist

My automotive journey spans over 15 years, starting from roles like car jockey/porter, detailer, shuttle driver, to my current position as a parts advisor. My journey has taken me through various dealerships in the GTA and Calgary, providing me with a diverse and enriching experience. What I love most about my job is assisting guests in maintaining their automobiles, understanding the importance of this necessity in our day-to-day lives. In my spare time, you'll often find me enjoying quality moments with family and friends. My favourite song, "Nobody Knows" by Autograf and WYNNE, is always on my playlist. When it comes to food, Shepherd's Pie holds a special place in my heart, and if I had to pick a favourite movie, it would undoubtedly be Gladiator. On the sports front, European Football/Soccer is my passion with S.L. Benfica holding the title of my favourite team.My automotive journey spans over 15 years, starting from roles like car jockey/porter, detailer, shuttle driver, to my current position as a parts advisor. My journey has taken me through various dealerships in the GTA and Calgary, providing me with a diverse and enriching experience. What I love most about my job is assisting guests in maintaining...Read MoreRead Less

Adam  Harrison
Adam Harrison
Financial Services Manager

Here's what you need to know about me: I am a huge fan of all things comic book and nerd-like (I have light sabres.) I am a proud Hamiltonian and myself and my wife have called this wonderful city "home" for the last eight years. And finally, I am a car enthusiast who has been working in the automotive business for over ten years. My passion drove me to this simple career choice and it makes every day fun and enjoyable.

Watch full video here.

Here's what you need to know about me: I am a huge fan of all things comic book and nerd-like (I have light sabres.) I am a proud Hamiltonian and myself and my wife have called this wonderful city "home" for the last eight years. And finally, I am a car enthusiast who has been working in the automotive business for over ten years. My passion drove ...Read MoreRead Less

Lory Perrelli
Lory Perrelli
Financial Services Manager

I have called Upper James Toyota "home" since 1998. During this time, I have had the pleasure of working with a terrific team, serving in two roles: as a Product Advisor, and in my current role as Financial Services Manager. I want to thank each and every one of my clients and contacts, as my success has been built on these relationships. Thank you. I have called Upper James Toyota "home" since 1998. During this time, I have had the pleasure of working with a terrific team, serving in two roles: as a Product Advisor, and in my current role as Financial Services Manager. I want to thank each and every one of my clients and contacts, as my success has been built on these relationships. Thank you...Read MoreRead Less

Nancy Hernandez-Rivera
Nancy Hernandez-Rivera
Receptionist

I recently joined the Upper James Toyota family in May 2023. My favourite part of the job has to be the incredible learning experience I'm getting about the industry. This is actually my first job in the automotive world and I'm loving every minute of it. At home, I've got a cat who keeps me on my toes. In my free time, I enjoy all things Pokémon, and I'm always up for trying out new restaurants and cuisines. When it comes to music, I enjoy both hip-hop and pop. And if you ask about my favourite movie, it has to be "The Great Gatsby."I recently joined the Upper James Toyota family in May 2023. My favourite part of the job has to be the incredible learning experience I'm getting about the industry. This is actually my first job in the automotive world and I'm loving every minute of it. At home, I've got a cat who keeps me on my toes. In my free time, I enjoy all things Pokémon,...Read MoreRead Less

Kristina  Landry
Kristina Landry
Receptionist

I've been a proud member of the Toyota family for almost 3 fantastic years! One of the things I love most about my job is getting to be the first point of contact for our customers entering the dealership and ensuring they are welcomed and taken care of! Plus, the team here is more than just coworkers; we're like a second family! In my spare time, you'll find me indulging in the therapeutic world of music and television. My taste in music is pretty eclectic, ranging from country to rap, rock, and pop. I'm a huge fan of the Arkells, a band that originated right here in Hamilton! Besides that, I'm on a journey to become an elementary school teacher, so a significant chunk of my free time is dedicated to lesson planning and marking students' work.I've been a proud member of the Toyota family for almost 3 fantastic years! One of the things I love most about my job is getting to be the first point of contact for our customers entering the dealership and ensuring they are welcomed and taken care of! Plus, the team here is more than just coworkers; we're like a second family! In my spare time, ...Read MoreRead Less

Morsal  Azimi
Morsal Azimi
Part-Time Receptionist

Kim  Moreau
Kim Moreau
Senior Accounting Clerk

Nicole  Loft
Nicole Loft
Warranty Administrator

Felisha Mohammed
Felisha Mohammed
Business Development Centre Manager

I joined the automotive industry as a customer care coordinator back in 2009. I've gained a lot of knowledge working with different dealership groups since then but in 2020, I found a home at Parkway Motors as the BDC Manager. I love the challenges that this industry brings, getting to know the customers as well as educating them about their vehicles. When I'm not working, I enjoy reading, watching movies and hanging out with family. I joined the automotive industry as a customer care coordinator back in 2009. I've gained a lot of knowledge working with different dealership groups since then but in 2020, I found a home at Parkway Motors as the BDC Manager. I love the challenges that this industry brings, getting to know the customers as well as educating them about their vehicl...Read MoreRead Less

Karen  Modny
Karen Modny
Business Development Representative

I come from a long and rewarding work history of Customer Service. Many of these years have been within the Automotive Industry, which is how I found myself at Parkway Motors with the Upper James Toyota team. I feel fortunate to be able to work with such a great group of people, particularly my BDC team. Everyone is caring and they genuinely enjoy taking the time to get to know our clients and their unique needs. I come from a long and rewarding work history of Customer Service. Many of these years have been within the Automotive Industry, which is how I found myself at Parkway Motors with the Upper James Toyota team. I feel fortunate to be able to work with such a great group of people, particularly my BDC team. Everyone is caring and they genuinely enj...Read MoreRead Less

Paige  Danton
Paige Danton
Business Development Representative

I've been working in the automotive industry for almost 9 years now. My journey began back in 2014 when I started at a Toyota dealership in Mississauga. Since then, I've had the privilege of working for Parkway Motors for about a year and a half. One of the things I love most about my job is the opportunity to meet customers' needs and continually expand my knowledge about vehicles. On the personal side, I enjoy going on adventures with my dogs, spending quality time with friends, reading a good book, and occasionally going for long drives to unwind. And when it comes to my music taste, I find myself gravitating towards old school hip hop, rock, and classic rock.I've been working in the automotive industry for almost 9 years now. My journey began back in 2014 when I started at a Toyota dealership in Mississauga. Since then, I've had the privilege of working for Parkway Motors for about a year and a half. One of the things I love most about my job is the opportunity to meet customers' needs and continually ...Read MoreRead Less

Kassandra  McInnes
Kassandra McInnes
Business Development Representative

Over the past 10 years, I've worked in different areas of customer service but joining Parkway Motors as a Business Development Representative has been one of the most rewarding. I love connecting with our customers, putting a smile on their faces & its very satisfying helping them with their service needs. When I am not working, I like nothing more than spending time with my two beautiful kids, watching television and relaxing with my family.Over the past 10 years, I've worked in different areas of customer service but joining Parkway Motors as a Business Development Representative has been one of the most rewarding. I love connecting with our customers, putting a smile on their faces & its very satisfying helping them with their service needs. When I am not working, I like nothing mor...Read MoreRead Less

Melissa  Grant
Melissa Grant
Business Development Representative

I've held various customer service positions, but working as a BDC representative at Parkway Motors Hamilton is particularly rewarding. I find joy in connecting with our cherished customer ensuring their satisfaction, and assisting with their service requirements. Outside of work, I enjoy watching TV, trying out new recipes in the kitchen, and going on walks.I've held various customer service positions, but working as a BDC representative at Parkway Motors Hamilton is particularly rewarding. I find joy in connecting with our cherished customer ensuring their satisfaction, and assisting with their service requirements. Outside of work, I enjoy watching TV, trying out new recipes in the kitchen, and goin...Read MoreRead Less

Hailey  McDougall
Hailey McDougall
Business Development Representative

Hey there! I've been proudly part of the automotive industry since 2021, and what I enjoy most about my job is ensuring that our guests leave with a smile. My journey in the automotive industry began in my early years as a teenager, making my passion for cars a lifelong affair. I'm a car enthusiast with a dream car in mind - the Nissan Silvia S15. When it comes to Toyota, my heart belongs to the AE86 from Initial D. In my downtime, I like to keep things balanced. Napping, cleaning, attending concerts, and indulging in Netflix. When it comes to music, my taste is quite eclectic, spanning Hip-Hop, Rap, and even a bit of Country. At home, I have a furry friend - a lovely cat who keeps me company.Hey there! I've been proudly part of the automotive industry since 2021, and what I enjoy most about my job is ensuring that our guests leave with a smile. My journey in the automotive industry began in my early years as a teenager, making my passion for cars a lifelong affair. I'm a car enthusiast with a dream car in mind - the Nissan Silvia S15. ...Read MoreRead Less

Lucas Dal Bello
Lucas Dal Bello
Social Media Coordinator

I have enjoyed working across all three dealerships for Parkway Motors Hamilton for over a year now. This company is filled with many tremendous individuals with whom I enjoy working with. Collaborating and creating content geared towards the product and values of Toyota and Nissan has elevated my creativity allowing me to grow professionally and personally. I have enjoyed working across all three dealerships for Parkway Motors Hamilton for over a year now. This company is filled with many tremendous individuals with whom I enjoy working with. Collaborating and creating content geared towards the product and values of Toyota and Nissan has elevated my creativity allowing me to grow professionally and p...Read MoreRead Less

Russell  Druiven
Russell Druiven
Capture Specialist

I joined Parkway Motors Hamilton in June 2021 as the organization's Capture Specialist and I get to do the one thing I like best; taking photos with my camera! I take photos of just about everything you see on the website and always look for unique ways to photograph our vehicles, events and staff. Working with a family owned dealership is important to me because I see my own values reflected in the workplace and opportunity for growth and professional development truly exists here! When I am not taking photos, I am never far from the coffee maker and always love to talk cameras and cars! I joined Parkway Motors Hamilton in June 2021 as the organization's Capture Specialist and I get to do the one thing I like best; taking photos with my camera! I take photos of just about everything you see on the website and always look for unique ways to photograph our vehicles, events and staff. Working with a family owned dealership is impo...Read MoreRead Less

Nabil  Abdalla
Nabil Abdalla
Digital Specialist

I am a passionate team member who joined in April 2023 with a mission to enhance our digital landscape, ensuring a seamless online experience for both our customers and sales team. As I work diligently, I am continually developing new skill sets that help me thrive in this dynamic role. Beyond work, I find joy in exploring my creative side through photography and graphic design during my spare time.I am a passionate team member who joined in April 2023 with a mission to enhance our digital landscape, ensuring a seamless online experience for both our customers and sales team. As I work diligently, I am continually developing new skill sets that help me thrive in this dynamic role. Beyond work, I find joy in exploring my creative side through ...Read MoreRead Less