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The service department was wonderful. I had a problem with my brakes that was highly unusual. Jennifer explained it to me well enough that I could go to the dealer who had done the original work (where I used to live 6 months ago). They couldn’t correct it for various reasons. So I went back to Upper James and Jennifer got me into the schedule before [...]
Very nice staff. Our salesman was Mitchel Sherman very friendly and made sure we understood everything. In the waiting room French vanilla was my favorite. 😀 Highly recommend Upper James Toyota.
Had an oil change the other day. Reasonable price, nice service and job was well done. Only concern was the lady always wanted to sell extra services to me. Recommended to change the tires, change the filters and some other stuff.... the estimated bill was more than a thousand bucks. I only wanted to get oil change for my old car. Thank you very much....