Dear valued friends, customers and staff,
We have just learned that our dealership was in contact with individual(s) who have since tested positive for Covid-19. The last known contact date was Wednesday, December 2nd.
We have been in contact with Hamilton Public Health who are conducting contact tracing based on interviews with the individuals who contracted the virus. We have informed employees who may have been in close contact and have had them leave the workplace, self-isolate and book an appointment for a COVID-19 test. Hamilton Public Health states all other individuals should continue to self-monitor for symptoms and conduct a daily screening assessment.
We take the safety of our customers and staff seriously, and in light of these events we have chosen to proceed with extreme caution by temporarily closing Upper James Toyota until further notice. This closure will allow for additional cleaning measures to take place and will allow us to assess the ongoing safety and health of our valued staff.
We know this is an inconvenience for you, our clients, and we are truly sorry.
Should you have any questions, please contact our VP Operations, Ilya Pinassi, at email@example.com or call (905) 906-4107.
For public health-related concerns, call (905) 974-9848.
Thank you for your patience with us while we do the right thing for our customers and staff.
Upper James Toyota